FN ISI Export Format VR 1.0 PT J TI Participation of Volunteers in International Sports Events Recommendations for the Arosa Bergbahnen AG AF Beer, Bernadette AU Beer, B AB The Arosa Bergbahnen AG is one of the main service providers in the Association of International Snow Sports Events Arosa, which executes several snow sport competitions, during the winter seasons. To conduct these events, the participation of volunteers is vital. However, nowadays, it is an issue for the association to recruit enough volunteers. This Bachelor Thesis provides recommendations to improve the actual framework of the volunteer work and how to create incentives to increase the participation of volunteers. Furthermore, it describes approaches to create a long-term relationship with the volunteers. The current volunteer management of the winter sports events in Arosa is assessed and analysed. The assessment is based on the gained knowledge from the interviews conducted with volunteer managers from other sports event organisations. Furthermore, crucial inputs, which are deduced from these interviews, are implemented in the recommendations. ER