TY - THES AU - Disler, Lisa T1 - Development of an e-learning concept for the Grand Resort Bad Ragaz, primarily focusing on language learning DA - 2011 CY - Chur PB - Hochschule für Technik und Wirtschaft HTW Chur A3 - Stangl, Brigitte AB - The irregular working hours and the poorly attended language classes have brought the Grand Resort Bad Ragaz to think about the implementation of an e-learning tool. Additionally, the costs for the current presence language classes are too high compared to the value they yield. With the possible introduction of an e-learning tool, the efficiency of language learning and consequently its ROI should be increased. This bachelor thesis aims to provide the Grand Resort Bad Ragaz with a compact overview of the learning methods’ theoretical background, its possible forms and what to consider during the process of implementation into a company. Moreover, not only the current situation is analysed but also a couple of solutions are suggested to reach the aspired increase in efficiency. Additionally, proposals concerning applications to be included on the platform are made. The literature review is complemented with six expert interviews and 20 inquiries of possible e-learning suppliers. Finally, recommendations, in form of selected tenders, are delivered based on the findings. M3 - Bachelorarbeit Tourismus M4 - Citavi ER -