TY - THES AU - Widmer, Corina T1 - InfoPoint Bahnhof T4 - A concept for an Information System at Railway Stations for Passengers DA - 2013 CY - Chur PB - Hochschule für Technik und Wirtschaft HTW Chur A3 - Wittmer, Andreas AB - In today›s world information is everywhere but it is difficult to find the right information at the right time. To meet this information need, there are different solutions on the market. Next to online sources, more and more organizations use modern information systems. Airports and shopping malls emphasize with interactive systems. However, to understand this information system different sources should be checked. Knowledge of services, definition of information and fundamentals of information systems are lined out. This Bachelor thesis reveals information seeking behaviour of Swiss railway passengers. Furthermore, it analyses the existing information tools, which were provided by the Schweizerischen Bundesbahnen AG and gives an overview about potential information systems. Finally, recommendations for the SBB AG are given. M3 - Bachelorarbeit Tourismus M4 - Citavi ER -