TY - THES AU - Lampart, Stéphanie T1 - Optimization of Waiting Time during Events with Staging T4 - A Specific Concept and Measurement Plan for Energy Stars for Free 2012 DA - 2012 CY - Chur PB - Hochschule für Technik und Wirtschaft HTW Chur A3 - Schmidt, Alexander AB - In today’s frantic world people do generally not appreciate waiting times as it leads to boredom, uncertainty and stress. Moreover, it can even have a negative impact on the posterior event. Although the issue occurs in many different realms, this bachelor thesis is particularly concerned with the event industry. Especially in this field, latency is part of the daily business as events often include breaks. In order to overcome the matter a staging concept to entertain the audience is developed. The focus lies on the creation of memorable experiences through triggering the right emotions. A further emphasis is put on how to steer the audience’s attention while keeping up the established atmosphere. To apply the learned from the theory, the analyses and the semi-structured expert interviews, a concrete concept proposal for Energy Stars for Free 2012 is developed. This unique event has been chosen due to its many stage alteration phases deriving from technical conversions. M3 - Bachelorarbeit Tourismus M4 - Citavi ER -