At a glance
Service design includes the planning and design of effective, efficient and customer-centred service experiences and is understood as a holistic innovation process. Get to know selected methods at the workshops of the Service Design Academy. The development takes place on the basis of a practical example.
Degree
At the end of the course you will receive a certificate of attendanceStudy model
1 course of two half-daysDuration of study programme
2 half days of 4h eachPlace of study
Chur or ZurichTuition fees
CHF 249Teaching language
GermanDirector of Studies
Knaus Dominik More about Knaus DominikApplication deadline
Up to three weeks before the course starts