Service design includes the planning and design of effective, efficient and customer-centred service experiences and is understood as a holistic innovation process. Get to know selected methods at the workshops of the Service Design Academy. The development takes place on the basis of a practical example.
DegreeAt the end of the course you will receive a certificate of attendance
Study model1 course of two half-days
Duration of study programme2 half days of 4h each
Place of studyChur or Zurich
Tuition feesCHF 200
Director of StudiesKnaus Dominik More about Knaus Dominik
Application deadlineUp to three weeks before the course starts