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(2022): Robotik in der Hotellerie. Studie zum Innotour-Projekt «Robotik in der Hotellerie». Chur. Online verfügbar unter https://www.fhgr.ch/fh-graubuenden/entwicklung-im-alpinen-raum/institut-fuer-tourismus-und-freizeit-itf/projekte/robotik-in-der-hotellerie/, zuletzt geprüft am 28.04.2022
Abstract: HotellerieSuisse hat mit finanzieller Unterstützung des Staatssekretariats für Wirtschaft SECO im Rahmen der Digitalisierung und Innovation das Innotour-Projekt «Robotik in der Hotellerie» realisiert, um die Möglichkeiten und Chancen für die Branche zu untersuchen. Die FH Graubünden analysierte, inwiefern die Roboter sinnvoll eingesetzt werden, in welchen Bereichen sie vor allem unterstützen können und wie die neue Technologie bei Gästen und Mitarbeitenden ankommt. Neben Pepper im Opera Hotel in Zürich war mit Cruzr ein zweites Modell im Hotel Allegra Lodge in Zürich in einer Pilotphase im Einsatz.
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(2022) : Der Einsatz von Robotik in der Hotellerie In: Forster, Michael; Alt, Sharon; Hanselmann, Marcel; Deflorin, Patricia (Hg.): Digitale Transformation an der Fachhochschule Graubünden: Case Studies aus Forschung und Lehre: Chur: FH Graubünden Verlag, S. 30-38
Abstract: In diesem Projekt wurde der Einsatz von zwei verschiedenen sozialen Robotern in zwei unterschiedlichen Hotels untersucht, um die Erkenntnisse sowie die damit verbundenen Chancen und Herausforderungen mit der Schweizer Hotellerie zu teilen. Quantitative wie auch qualitative Methoden wurden angewandt, um die Einstellung von Gästen und Mitarbeitenden zu analysieren.
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(2020): In der Hotellobby vom Roboter begrüsst. In: Wissensplatz, S. 22-23. Online verfügbar unter https://www.fhgr.ch/fhgr/medien-und-oeffentlichkeit/publikationen/wissensplatz/februar-2020/, zuletzt geprüft am 28.02.2020
Abstract: Durch die digitale Transformation verändert sich unsere Verhaltensweise und es entstehen neue Interaktionen zwischen Mensch und Technik. Soziale Roboter sind mittlerweile nicht nur Science Fiction, sondern bereits Realität. Die Fachhochschule Graubünden untersucht nun in einem Projekt, ob Roboter in der Hotellerie eingesetzt werden könnten.
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(2019): Agro+Tourismus Graubünden. Für eine verbesserte Zusammenarbeit zwischen Landwirtschaft und Tourismus. Schlussbericht. Chur. Online verfügbar unter https://www.fhgr.ch/fhgr/lebensraum/zentrum-fuer-wirtschaftspolitische-forschung-zwf/projekte/agro-tourismus-graubuenden/#c11854, zuletzt geprüft am 20.04.2020
Abstract: Für die Weiterentwicklung des Agrotourismus in Graubünden und das gezielte Erschliessen von Synergiepotenzialen zwischen Landwirtschaft, Tourismus und anderen Branchen haben das Amt für Landwirtschaft und Geoinformation (ALG) und ein Forschungsteam aus dem Zentrum für wirtschaftspolitische Forschung (ZWF) und dem Institut für Freizeit und Tourismus (ITF) der Hochschule für Technik und Wirtschaft HTW Chur (heute Fachhochschule Graubünden) das Projekt Agro+Tourismus Graubünden gemeinsam in Angriff genommen. Die Ergebnisse dieser insgesamt dreijährigen Arbeit, welche auch die Masterarbeit von Eveline Scala miteinschliessen, liegen nun in diesem Bericht vor.
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(2019) : Naturbasierter Gesundheitstourismus als neuer Trend? . Blog (Studentenfutter) . Online verfügbar unter https://www.suedostschweiz.ch/blogs/studentenfutter/2019-07-19/naturbasierter-gesundheitstourismus-als-neuer-trend , zuletzt geprüft am 19.02.2021
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(2019) : Naturbasierter Gesundheitstourismus als neuer Trend? . Blog (FHGR Blog) . Online verfügbar unter https://blog.fhgr.ch/blog/naturbasierter-gesundheitstourismus-als-neuer-trend/ , zuletzt geprüft am 22.02.2021
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(2019) : Roboter in der Hotellerie . Alles nur Zukunftsmusik? . Blog (FHGR Blog) . Online verfügbar unter https://blog.fhgr.ch/blog/roboter-in-der-hotellerie-alles-nur-zukunftsmusik/ , zuletzt geprüft am 22.02.2021
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(2018): Digitalisierung in der Hotellerie (Einblicke in die Forschung). Online verfügbar unter https://www.fhgr.ch/fileadmin/publikationen/forschungsbericht/fhgr-Einblicke_in_die_Forschung_2018.pdf, zuletzt geprüft am 09.04.2021
Abstract: Die Schweizer Hotellerie muss sich auf die digitale Transformation einstellen. Das Projekt Digitalisierung in der Schweizer Hotellerie stellt anhand von Fallbeispielen und einer digitalen Plattform ein Hilfsinstrument für Hoteliers dar, um sich im Kontext der Digitalisierung strategisch zu orientieren.
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(2018): Political-Economic Transitions and their impacts on tourism in Svaneti, Georgia. AKTF Jahrestagung (Annual conference of the German Tourism Research Group): International Conference on Tourism and Transition. Arbeitskreis für Tourismusforschung in der Deutschen Gesellschaft für Geographie (DGfG). München, 17. - 18. Mai, 2018. Online verfügbar unter https://www.ak-tourismusforschung.org/de/jahrestagung-2018-muenchen/, zuletzt geprüft am 06.03.2020
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(2017) : Social Innovations in Tourism. Social Practices Contributing to Social Development In: Sheldon, Pauline J.; Daniele, Roberto (Hg.): Social Entrepreneurship and Tourism: Philosophy and Practice: Cham: Springer International Publishing (Tourism on the Verge), S. 101-115. Online verfügbar unter https://doi.org/10.1007/978-3-319-46518-0_6, zuletzt geprüft am 27.03.2020
DOI: https://doi.org/10.1007/978-3-319-46518-0_6 Abstract: The concept of social innovation has, in recent years, received increased attention yet has received limited attention in the academic tourism literature. This chapter on social innovations in tourism has three aims: first, to provide a conceptual overview of social innovation, particularly in context of social entrepreneurship; second, to link the theoretical concept to existing literature and themes in tourism research; and third, to provide an impetus for not only thinking about, but also enacting and performing social innovation in a tourism context. At a general level, social innovation can be viewed as a process of collaborative innovation, where the innovation process benefits from networks, co-operation and co-production or as a social outcome, which changes social interactions and practices. With reference to examples from tourism, the chapter discusses new technologies and their effect on transforming social practices, on social innovations as a new form of governance, social entrepreneurship as one aspect of social innovation and the largely bottom-up and collaborative characteristics of social innovation.
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(2016): Eine Exkursion als Mehrwert. In: Wissensplatz, S. 20-21. Online verfügbar unter https://www.fhgr.ch/fhgr/medien-und-oeffentlichkeit/publikationen/wissensplatz/februar-2016/, zuletzt geprüft am 24.01.2019
Abstract: Zehn Studierende des Master-Studiengangs Tourismus haben im Oktober 2015 an einer Exkursion zum Thema Erlebnismanagement und Produktinnovation teilgenommen. Die Exkursion ins Ötztal und ins Toggenburg hatte folgende Ziele : einerseits die Alpen als touristischen «Spielraum» und Modell für die Dringlichkeit von Produktinnovation, insbesondere – aber nicht ausschliesslich – in der Sommersaison, aufzuzeigen und andererseits nachhaltige Lernmöglichkeiten ausserhalb des Klassenzimmers zu bieten.
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(2016) : Conclusion: Tourism and Neoliberalism: States, the Economy and Society In: Mosedale, Jan: Neoliberalism and the political economy of tourism: London: Routledge, Taylor & Francis Group (Current developments in the geographies of leisure and tourism), S. 157-166
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(2016) : Neoliberalism and the Political Economy of Tourism. Projects, Discourses and Practices In: Mosedale, Jan: Neoliberalism and the political economy of tourism: London: Routledge, Taylor & Francis Group (Current developments in the geographies of leisure and tourism), S. 1-20
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(2015): Does relevance matter in academic policy research?. A comment on Dredge. In: Journal of Policy Research in Tourism, Leisure and Events 7, S. 183-186. Online verfügbar unter https://doi.org/10.1080/19407963.2014.990664, zuletzt geprüft am 03.07.2020
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(2015): Abschätzung allfälliger Auswirkungen eines geologischen Tiefenlagers Wellenberg auf die regionale Tourismuswirtschaft. Beantwortung der Zusatzfragen zur sozioökonomisch – ökologischen Wirkungsstudie SÖW. Chur. Online verfügbar unter https://www.bfe.admin.ch/bfe/de/home/versorgung/kernenergie/radioaktive-abfaelle/sachplan-geologische-tiefenlager/etappe-3.html, zuletzt geprüft am 31.07.2020
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(2015) : Globalisation In: Cater, Carl; Garrod, Brian; Low, Tiffany (Hg.): Encyclopedia of sustainable tourism: Wallingford: CABI
Abstract: Globalization is a multidimensional process of social change facilitated by technological advances that has compressed space and accelerated time (Robertson, 1992; Harvey,1989). This has resulted in an increase of global interconnectivity across time and space through the extension or stretching of social relations and also in an intensification of these social relations. Although globalisation is essentially a wide-ranging and integrated process, the following three main dimensions of this process are frequently discussed: economic, political and cultural. The extent and impact of globalisation on society is still under discussion, but three main theories of globalization have been identified: namely traditionalism, globalism and transformationalism.
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(2015) : Political Economy In: Cater, Carl; Garrod, Brian; Low, Tiffany (Hg.): Encyclopedia of sustainable tourism: Wallingford: CABI
Abstract: Political Economy is a critical social approach towards studying societies’ structures and values concerning the production, exchange and consumption of commodities and services as well as analysing how the resulting capital is distributed. In contrast to neoclassical economists, political economists hold the view that economics cannot and should not be seen in isolation from wider social forces (e.g. political,geographical, sociological factors). Yet how this is interpreted differs across the various political economy approaches.
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(2015): Political-economic transition in Georgia and its implications for tourism in Svaneti. In: TIMS Acta 9, S. 91-103. Online verfügbar unter https://doi.org/10.5937/TIMSACT9-8139, zuletzt geprüft am 03.07.2020
Abstract: Private tourism entrepreneurship relies on special knowledge of the service sector with a strong focus on individual action and a general service mentality. The organization and regulation of tourism in post-socialist European countries experienced a shift from being state-driven to being determined by individual entrepreneurs. Yet in some cases, the adoption of the new entrepreneurial business principles is contested by different cultural understandings of how tourism should be 'produced'. With examples from the Caucasus Mountains in Georgia (Svaneti) we will demonstrate that these different understandings can play a major role in creating barriers for developing community-based tourism. Shortly after the transition to the market economy, a number of different small-scale, community-based tourism projects emerged, with individual entrepreneurship contesting the traditional values of hospitality in these regions (predominantly based on religious and 'tribal' values and norms rather than purely on entrepreneurial values). The methods used for this preliminary study of post-socialist tourism development included a short-term, mobile ethnography consisting of semi-structured interviews of tourism producers in the region, participant observation, as well as mapping occupancy of buildings according to unoccupied, agriculture and agritourism and second homes categories based on the condition of the gardens. Further changes in the political-economic framework have now shifted the focus towards larger-scale tourism developments supported by public-private partnerships. This paper analyses the impacts of these political-economic changes on the development of community-based tourism in Svaneti and explores in particular the friction between collective traditions and individual entrepreneurship in the experience economy of transition countries and its relationship with regional economic growth and rural depopulation.
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(2014) : Political Economy of Tourism In: Lew, Alan A.; Hall, C. Michael; Williams, Allan M. (Hg.): The Wiley Blackwell companion to tourism: Malden: Wiley Blackwell (Wiley Blackwell Companions to Geography), S. 55-65. Online verfügbar unter https://doi.org/10.1002/9781118474648.ch4, zuletzt geprüft am 28.05.2021
Abstract: Political economy spans various disciplines leading to an array of approaches labeled as such. This chapter provides a very brief overview of the political economy of tourism before concentrating on regulation theory as one approach to analyzing political economy and providing an overview of regulation theory as applied to tourism. A recent increase in awareness of tourism governance offers the opportunity to re-engage with regulation theory. Regulation theory as a critical approach examines the relationships between states, institutions, and society, of particular interest to regulation theory has been the shift in institutional regime towards multilevel governance. This chapter illustrates that a shift of focus from institutions as unit of analysis to governance networks requires a more socialized approach to regulation theory and political economy. The chapter concludes by highlighting consumption and discursive analysis as future areas of enquiry for the political economy of tourism.
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(2013): Environmental Politics. Regulating Nature and Human Interactions?. Guest Editorial. In: Pacific Geographies, S. 3-4. Online verfügbar unter http://pacific-geographies.org/2013/07/05/pacific-geographies-40-special-issue-environmental-politics/, zuletzt geprüft am 28.05.2021
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(2012) : Diverse Economies and Alternative Economic Practices in Tourism In: Pritchard, Annette; Ateljevic, Irena; Morgan, Nigel (Hg.): The critical turn in tourism studies: Creating an academy of hope: London: Routledge (Advances in Tourism), S. 194-207
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(2011) : Thinking outside the box. Alternative political economies in tourism In: Mosedale, Jan: Political economy of tourism: A critical perspective: London: Routledge, Taylor & Francis Group (Contemporary geographies of leisure, tourism and mobility), S. 93-108
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(2011) : Tourism regulation and relational geography. The global, local and everything in between In: Mosedale, Jan: Political economy of tourism: A critical perspective: London: Routledge, Taylor & Francis Group (Contemporary geographies of leisure, tourism and mobility), S. 243-255
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(2009): Wwoofing in NZ as alternative mobility and lifestyle. In: Pacific News, S. 25-27. Online verfügbar unter http://pacific-geographies.org/2009/07/05/pacific-news-32/, zuletzt geprüft am 28.05.2021
Abstract: New Zealand’s main target market for tourism is the ‘interactive traveller’, these are defined as travellers “who seek out new, authentic experiences that involve engagement with natural and cultural environments … and they are very interested in interacting with people” (Ministry of Tourism, 2007: 20). This reflects the importance that the New Zealand government ascribes to the economic benefits of backpacking and the significance of low-key developments as a possible strategy towards sustainability.
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(2008) : The internationalisation of tourism commodity chains In: Hall, C. Michael; Coles, Tim (Hg.): International business and tourism: Global issues, contemporary interactions: New York: Routledge (Routledge international series in tourism, business and management), S. 149-166
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(2007): Corporate Geographies Of Transnational Tourism Companies. Doctoral Theses. University of Exeter, Exeter. Online verfügbar unter http://hdl.handle.net/10036/27037, zuletzt geprüft am 28.05.2021
Abstract: The central aim of this thesis is to contribute to the knowledge of restructuring processes in the tourism production system and to analyse the implications of socio-spatial practices and strategies of transnational, integrated tourism corporations in light of the ‘new’ economic geography. It is based on the cultural turn in the discipline of geography and thus recognises that cultural and social processes are an integral part of economic systems and contribute to shaping the economic landscape. The thesis specifically investigates the corporate geographies of tourism corporations and their relationship with territorial spaces. Restructuring processes are examined demonstrating that the European tourism production system has experienced significant structural changes during a wave of large- and small-scale mergers and acquisitions resulting in the emergence of tourism corporations with a wide and uneven geographical expansion. An analysis of shareholdings of individual tourism corporations also highlights significant variation in the level of internationalisation and expansion. Socio-economic approaches to the firm form the theoretical foundations for analysing the relationship between tourism corporations and place via the concept of embeddedness within networks of social relations using examples from Mallorca, Spain. A combination of questionnaire survey and semistructured interviews was employed in order to map the structural and qualitative attributes of intra-, inter- and extra-firm networks. Encountered difficulties, however, resulted in a more exploratory approach to the application of theoretical concepts and required added reliance on secondary sources and informal discussion with experts. Historical connection between tour operators and Mallorcan hotel companies has provided a firm basis for close cooperation with mutual benefit and has allowed Mallorcan hotel companies to internationalise in conjunction with the internationalisation of tourist flows. The examination of regulatory networks has revealed a complex and dynamic mosaic of scales at subnational, national and supranational levels, which govern and shape the activities of tourism corporations.
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(2006): Tourism Commodity Chains. Market Entry and its Effects on St Lucia. In: Current Issues in Tourism 9, S. 436-458. Online verfügbar unter https://doi.org/10.2167/cit271.0, zuletzt geprüft am 28.05.2021
Abstract: Tour operators have received considerable attention as gatekeepers of the tourism system. Corporate changes in the European package tourism industry via mergers and acquisitions have resulted in horizontal as well as vertical integration, with the modification of relationships within the tourism system. This paper examines the structural organisation of UK package tourism by analysing the Commodity Chain to St Lucia. First, it considers the commodification process of tourism and the range of commodification, before turning to a macro-level analysis of the tourism system following the vertical assembly of the tourism product. Finally, the paper underlines the additional importance of intra-nodal relationships. Specific circumstances, as exemplified by the market entry of the Virgin Travel Group, can lead to the amplification of pre-existing governance structures.
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(2006): Commodity Chain Analysis and Tourism. A Progressive Synthesis. Cutting Edge Research in Tourism. New Directions, Challenges and Applications. University of Surrey. School of Management. Guildford, 6. - 9. Juni, 2006
Abstract: There has been a general lack of theoretical thought in tourism–apparent across most disciplines but especially in economic geography–with many contributions evolving from a largely quantitative base with little relation to theoretical underpinnings made in the ‘original’disciplines. In this paper the authors aim to offer a different perspective on researching the economic system of tourism by developing a new research agenda based on the commodity chain concept (CC). Drawing on earlier CC research in manufacturing and agriculture, this paper gives a conceptual outline of the use of CC in tourism research and highlights the potential of this approach to fill current gaps in the economic geography of tourism, especially offering new insights on the tourism as a system.
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(2003): Planning for Appropriate Recreation Activities in Mountain Environments. Mountain Biking in the Canadian Rocky Mountains. Toronto (FES Outstanding Graduate Student Paper Series). Online verfügbar unter http://hdl.handle.net/10315/18106, zuletzt geprüft am 28.05.2021
Abstract: The Canadian Rocky Mountains offer spectacular settings and the necessary topographic features to be conducive to mountain biking. Calgary, one of the major population centres of the region, which has a proportion of mountain bike riders, is situated close to a high concentration of National Parks and other protected areas. The protected areas are therefore an important component of the local and regional outdoor recreation system. However, recreation can impose considerable stress on the parks ecosystems and is often incompatible with their mandate. The study combined the Visitor Activity Management Process with the Appropriateness Model in order to focus on policies regarding recreation and mountain biking in the Canadian Rocky Mountains and to offer a situational analysis, an examination of management strategies and specific recommendations.
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(2002): Mountain biking in the Canadian rocky mountains. A situational analysis. A Mountain Forum e-consultation for the UNEP/Bishkek Global Mountain Summit. 23-28 April 2002. Online verfügbar unter https://lib.icimod.org/record/11011, zuletzt geprüft am 28.01.2021
Abstract: A high density of National Parks and other protected areas within a small area of the Canadian Rocky Mountains are close to major population centres. Protected areas are therefore an important component of the outdoor recreation system. Yet recreation, which is often incompatible with the mandate of the managing agency, can impose considerable stress on these ecosystems. This study combined the Visitor Activity Management Process with the Appropriateness Model in order to focus on policies regarding recreation and mountain biking in the Canadian Rocky Mountains and to offer a situational analysis, an examination of management strategies and specific recommendations.